Product Owner (Dutch speaking)

Job description

About 24sessions

24sessions is innovating customer interaction. We are a fast growing scale-up in Amsterdam. Our SaaS solution is leading when it comes to customer interaction via video-chat. We are helping organizations like Rabobank, ING, AEGON, NUON to increase customer satisfaction, productivity levels and reduce time spent on administration. Google, McKinsey & Rocket Internet recently elected us 1 of the 10 best B2B startups in Europe! Our product is constantly evolving and due to the growth of our product and our team we now need a product owner to optimise product development and ensure it’s impact for our customers in the future.


  • Work for a high growth scale-up

  • Work on an innovative product

  • Work with a team of highly driven professionals


About the role

We are looking for someone with a clear vision for our product. Someone who understands our product, the users and the wider ecosystem of video-calling. Important for us to stay ahead of future developments and trends. Key ingredients to be successful in this role are; a strategic mindset, possess a strong product vision, experience with the scrum methodology, excellent communication skills, able to deal with stressful situations by keeping a high level view and clearly prioritising tasks for the development team.


In this role you will determine the future direction of our product. Combining technical knowledge and practical skills in leading a successful, agile development team. You will act as a bridge between our Sales, Customer Success and Product development team. Deciding which product requests from these teams fit into your product vision and roadmap. As Product Owner you will be responsible for ensuring this roadmap is delivered on time, teams are kept up to date on progress through regular reporting and you run the development team in the most efficient manner possible to ensure we optimise the return of all product improvements. 


Understanding the typical responsibilities of a product owner is a hygiene factor, what matters most for us is that you can showcase a strong vision & strategy for our product and understand the needs of our users. Our business will count on you to determine the future path of our product and make sure we continue to lead within our market.

Requirements

  • Experience in creating the long-term product vision together with other stakeholders

  • Good understanding of the video-calling market, the users and wider ecosystem

  • In depth hands on experience with Agile, preferably also as a scrum master

  • At least 2 years of product owner experience for a Web Based, or SAAS product

  • Strong (data-driven) business analysis skills to set product direction

  • Proven track record in measuring & cascading business priorities

  • Coordinate the sprint cycle (development, test, staging, production)

  • Able to write feature documentation that briefs developers, designers and QA in an effective way

  • Great communication skills, verbally and written in English & Dutch

  • Having worked with remote engineering teams is a plus