24sessions is innovating customer interaction. We are a fast-growing scale-up in Amsterdam. Our SaaS solution is leading when it comes to customer interaction via video-chat. We are helping organizations like Rabobank, ING, AEGON, NUON to increase customer satisfaction, productivity levels and reduce time spent on administration. Google, McKinsey & Rocket Internet recently elected us 1 of the 10 best B2B startups in Europe! We consider our product’s design to be one of our core differentiators and to maintain this high standard we now need a Product Designer to join our team.
About the role
We are looking for someone with an exceptional feel for product design. Someone who can understand our product, our customers & users and is able to translate their needs into a design that makes us one of a kind. Someone who enjoys working the full scope of all matters related to design and feels constrained if she/he would have to work in only one specialist area of design.
In this role, you will work closely with both our Product Development as well as the marketing team. With Marketing, you will work on our website pages and with the product team, you will lead the design and the user experience projects of our product. Designing new features, but also improving the user experience of existing ones. Our business will rely on you when it comes to user-centred design principles and Design Thinking. Understanding the principles of UI/UX is a hygiene factor, what matters most for us is that you can showcase a strong design vision & strategy for our product that matches the needs of our users.
As a person, you will need to be able to thrive in a high growth environment. Our industry is developing quickly, so we need someone who is proactive in her/his approach to staying ahead of the game. Foreseeing future design trends and is able to link it back to our product and website.